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Ordering & Delivery Terms


How to Order

Purchasing farmhouse products and cheese course online
Simply click the "Add to Basket" button alongside the item you wish to buy. If you require more than 1 you can enter the amount requireinthe PayPal shopping basket.

To view your shopping basket click the "view basket" button at the top of the page this will take to the PayPal shopping basket, where you can remove an item from your basket by simply enter a quantity of 0 and click on the "Update Basket" button.

Once you have added all of the items you wish to purchase to your basket you should proceed to Paypal's secure checkout by clicking on the "Proceed to Checkout" button.

Secure on-line payment by credit or debit card is available via PayPal.

For customers who wish to pay by cheque please contact us direct on 01984 629 026

Cheese Courses booking form
If you'd prefer to book your course with a cheque then simply download our booking form and send a cheque made payable to A&A Gibbs and send it to:

Hagley Bridge Farm
Waterrow
Somerset TA4 2BQ
Tel: 01984 629 026
e-mail: alison@reddevoncheesecompany.co.uk

Prices & Weights
All prices are quoted in pound sterling and include VAT at the current applicable UK rate where appropriate.

We will not accept any liability for any charges levied by your bank/card issuer whatsoever irrespective of your chosen payment method.

All weights stated are a guide only and are approximate.

Delivery
We only deliver to UK addresses covered by the Royal Mail's Overnight Delivery service and the pack prices given on this site include a weekday delivery charge of £9.95/up to 20kg

The cheese is cut and wrapped to match your order when received so it is as fresh as possible.

We normally despatch to the purchaser's address or items can be sent as gifts directly to the recipient (one address per order). Orders placed by midnight on Sunday will be dispatched on Thursday for delivery on Friday. If you require something different please let us know when you place your order or contact us to discuss your requirements.

The postcode is essential in ensuring speed of delivery, as are delivery instructions. A signature is usually required and whilst you can clearly state where the parcel is to be left if no one is available at the time of delivery I cannot guarantee the postman will follow the instruction.

We can deliver to a domestic or business address but please remember to ensure the parcel is refrigerated upon receipt.

Returns & Complaints
If you change your mind you may cancel your order at any time before 12 noon on the Tuesday prior to despatch.

Should a product be defective or arrive in poor condition on day of receipt it must be returned to us or be made available for inspection. We cannot be held responsible if delay occurs because of incomplete or inaccurate address or delivery instructions, or failure to refrigerate upon receipt.

If you are unhappy with any aspect of our service or products then please contact Alison - alison@reddevoncheesecompany.co.uk

Security
Secure on-line payment is available via PayPal.

     
     

Hagley Bridge Farm, Waterrow, Somerset. TA4 2BQ | Tel: 01984 629 026 | e-mail: alison@reddevoncheesecompany.co.uk |site map